MONEY BACK GUARANTEE

At HealthSuperstore.com your satisfaction is our mission. We work hard to provide quality products and services, but we know there will be times when someone will make a purchase from us and find the need to return the order. We offer a 100% money back guarantee on all unopened orders/packages to our customers.

If you wish to return an order for any reason, you can return any unopened package with a full detailed written explanation of reason for return. You will receive a full refund (minus shipping and handling charges) if the package is returned within 30 days of purchase. A 25% restocking fee applies after this period or if package is opened.

Package must be in the original packaging as delivered and clearly marked with RMA number provided by return department at HealthSuperstore.com. The returned order must be shipped back to Health Superstore at the customers' expense. All merchandise must be insured properly by the customer. Refunds will be issued upon receipt of the returned products. Shipping & handling charges cannot be refunded. If items are not insured properly and get damaged or lost when returned, we cannot grant refunds. These rules apply even if you refuse any package at door.

Foreign orders which are detained or confiscated by Customs are not subject for refund.

Please contact us directly by email to request a Return Merchandise Authorization (RMA). Please include your RMA on the outside of any returned package.

No returns will be accepted without an RMA. Please fill the form to submit return request.

PS: While we try to keep the website updated with latest product information and pictures, actual product you receive may look little different than what you see on the website due to sheer number of products we carry.